Centriplus’s solution partnerships always prioritize maximizing your return on investment. Understanding the critical importance of uninterrupted plant operation, we dedicate our efforts solely to enhancing your production through our value-adding services. We provide globally available service engineers on a responsive basis.
5000
machine services worldwide
30
field service engineers
100
field service agreements globally
Responsive service to ensure minimum downtime of our customer installed base.
Immediate Support
Phone and Email Support: Available 24/7, our customer service team will respond to your inquiries and issues within minutes.
Remote Assistance: Our engineers can provide remote diagnostics and troubleshooting immediately upon contact.
On-Site Support
Emergency On-Site Service: For critical issues, we aim to have a service engineer on-site within 24 hours, depending on the location.
Routine Maintenance
Scheduled Maintenance Visits: We work with you to plan routine maintenance visits at your convenience.
Project-Based Services
Consultation and Planning: Initial consultations and planning meetings are arranged within a few days upon customer request.
Implementation: Project timelines are developed based on the scope and urgency of the work, with a focus on minimizing disruption to your operations.
